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Firmware & RES Update for IX Devices

Firmware, customize and RES file update

Regular Update

Regular update usually for delta release since last full release.

Online Update

In some cases, online update might require SD card for large storage rooms. Online update require internet or a local update server.

Door station IX850

When door station in “Installer mode”, tap “Installer mode” -> “Settings” -> “Upgrade

Server: select an update server, usually is Server1[47.91.88.33] unless there is a special notice.

Download code: for different customization door station has different code, for V-TEC English standard version, the code is 985000

Tap “Check” to check if there is an available update, and tap “Install” to update, if tips with SD card requires, please insert a SD card.

 

Monitor IX471

On IX471, tap “Settings” -> “Installer” -> “Upgrade” as below,

Server: select an update server, usually is Server1[47.91.88.33] unless there is a special notice.

Download code: for different customization door station has different code, for V-TEC English standard version, the code is 947100

Tap “Check” to check if there is an available update, and tap “Install” to update, if tips with SD card requires, please insert a SD card.

Offline update

IX device update is also support offline update.

Copy firmware to SD card

Download and copy firmware to SD card, the file structure must as below, all firmware files must storage in folder “SdUpgrade” in the root directory of SD card

Firmware files as below:

Structure as below:

USB Drive (D:)/

SdUpgarde/

              9471xx.txt

              9471xx.zip

              9850xx.txt

              9850xx.zip

9471xx.txt and 9471xx.zip usually for monitor update package.

9850xx.txt and 9850xx.zip usually for door station 850 update.

Update door station IX850

When door station in “Installer mode”, tap “Installer mode” -> “Settings” -> “Upgrade”, in “Server” select “SD card

Tap “Check” and then “Install” to install the updates.

Update monitor IX471

On IX471, tap “Settings” -> “Installer” -> “Upgrade”, in “Server” select “SD card

Tap “Check” and then “Install” to install the updates.

Advance update (USB tool)

Advance update usually for full release version or flash firmware for those IX device failure to update via SD card or online update.

Advance update requires

For advance update you will need, an USB debug converter, PC (Windows version) or laptop with USB tool version firmware (Auto-Writer)

Update IX Devices

  1. Connect USB debug converter and IX device as below: (DO NOT CONNECT PC FIRST)

2. Unzip firmware zip pack and run “AutoWriter.exe”, please match your device with correct firmware pack.

3. when you see below window, “Plug USB and power-on to start programming” and now connect the USB wire to your PC (Don’t need to power up the unit.). After the USB connected, wait for seconds the device will automatically write:

4. With below massage the write is finish.

Customization (RES) updates

Customization (RES) updates usually for updating customization files, such as logo, voice and languages.

Copy RES file to SD card

Download and copy firmware to SD card, the file structure must as below, all firmware files must storage in folder “RES” in the root directory of SD card

Firmware files as below:

Structure as below:

USB Drive (D:)/

RES/

              R8100_XXXXX.zip

              R8100_XXXXX2.zip

              R8100_XXXXX3.zip

RES file must start with “R8100”.

Update RES to IX850

Insert the SD card with RES files, and in “Installer Mode”, tap “Installer Mode” -> “Advanced tools” -> “RES Manager” -> “Restore form SD

And select the correct RES file.

Update RES to IX471

In “Quick Menu”, or manually get into quick menu, “Settings” -> “Installer” -> “Onsite tools” and tap “RES” icon ->“Restore form SD

And select the correct RES file.

Update RES to IX610/IX821

Due to door station hasn’t got a screen, update could only do with a connected monitor, copy files same as others and insert to the monitor.

On the monitor with SD card, search and locate target IX610 or IX821 via onsite tools.

Refer “Onsite tool” for more information.

In remote configure of the door station, tap “More”, if “RES” folder is existing you will see “RES Manage” -> “Restore form SD

 

And select the correct RES file.

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