There are 3 ways for regular update: SD update, USB tool update, and Online update.
RES update is specially for confirmation of customization
Regular Update
Regular update usually for delta release since last full release.
Online Update
In some cases, online update might require SD card for large storage rooms. Online update require internet or a local update server.
Door station IX850
When door station in “Installer mode”, tap “Installer mode” -> “Settings” -> “Upgrade”
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Tap “Check” to check if there is an available update, and tap “Install” to update, if tips with SD card requires, please insert a SD card.
Monitor IX471S
On IX471, tap “Settings” -> “Installer” -> “Upgrade” as below,
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Tap “Check” to check if there is an available update, and tap “Install” to update, if tips with SD card requires, please insert a SD card.
Offline update
IX device update is also support offline update.
Copy firmware to SD card
Download and copy firmware to SD card, the file structure must as below, all firmware files must storage in folder “SdUpgrade” in the root directory of SD card
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9850xx.txt and 9850xx.zip usually for door station 850 update.
Update door station IX850
When door station in “Installer mode”, tap “Installer mode” -> “Settings” -> “Upgrade”, in “Server” select “SD card”
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Tap “Check” and then “Install” to install the updates.
Update monitor IX471S
On IX471S, tap “Settings” -> “Installer” -> “Upgrade”, in “Server” select “SD card”
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Configure as below:
Server | Download code |
SD card | 9471XX |
Tap “Check” and then “Install” to install the updates.
After update should initialize the device: Tap “Settings” -> “Manger” -> “Backup and restore” -> “Restore factory settings”.
Advance update (USB tool)
Advance update usually for full release version or flash firmware for those IX device failure to update via SD card or online update.
Advance update requires
For advance update you will need, an USB debug converter, PC (Windows version) or laptop with USB tool version firmware (Auto-Writer)
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Update IX Devices
Connect USB debug converter and IX device as below: (DO NOT CONNECT PC FIRST)
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4. With below massage the write is finish.
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Customization (RES) updates
Customization (RES) updates usually for updating customization files, such as logo, voice and languages.
Copy RES file to SD card
Download and copy firmware to SD card, the file structure must as below, all firmware files must storage in folder “RES” in the root directory of SD card
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RES file must start with “R8100”.
Update RES to IX850
Insert the SD card with RES files, and in “Installer Mode”, tap “Installer Mode” -> “Advanced tools” -> “RES Manager” -> “Restore form SD”
And select the correct RES file.
Update RES to IX471S
In “Quick Menu”, or manually get into quick menu, “Settings” -> “Installer” -> “Onsite tools” and tap “RES” icon ->“Restore form SD”
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And select the correct RES file.
Update RES to IX610/IX821
Due to door station hasn’t got a screen, update could only do with a connected monitor, copy files same as others and insert to the monitor.
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