There are 3 ways for regular update: SD update, USB tool update, and Online update.

RES update is specially for confirmation of customization

Regular Update

Regular update usually for delta release since last full release.

Online Update

In some cases, online update might require SD card for large storage rooms. Online update require internet or a local update server.

Door station IX850

When door station in “Installer mode”, tap “Installer mode” -> “Settings” -> “Upgrade”

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Tap “Check” to check if there is an available update, and tap “Install” to update, if tips with SD card requires, please insert a SD card.

Monitor

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IX471S

On IX471, tap “Settings” -> “Installer” -> “Upgrade” as below,

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Server: select an update server, usually is Server1[47.91.88.33] unless there is a special notice.

Download code: for different customization door station IX471S has different code, for V-TEC English standard version, the code is 947100

Tap “Check” to check if there is an available update, and tap “Install” to update, if tips with SD card requires, please insert a SD card.

Offline update

IX device update is also support offline update.

Copy firmware to SD card

Download and copy firmware to SD card, the file structure must as below, all firmware files must storage in folder “SdUpgrade” in the root directory of SD card

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9850xx.txt and 9850xx.zip usually for door station 850 update.

Update door station IX850

When door station in “Installer mode”, tap “Installer mode” -> “Settings” -> “Upgrade”, in “Server” select “SD card”

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Tap “Check” and then “Install” to install the updates.

Update monitor

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IX471S

On IX471IX471S, tap “Settings” -> “Installer” -> “Upgrade”, in “Server” select “SD card”

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Configure as below:

Tap “Check” and then “Install” to install the updates.

After update should initialize the device: Tap “Settings” -> “Manger” -> “Backup and restore” -> “Restore factory settings”.

Advance update (USB tool)

Advance update usually for full release version or flash firmware for those IX device failure to update via SD card or online update.

Advance update requires

For advance update you will need, an USB debug converter, PC (Windows version) or laptop with USB tool version firmware (Auto-Writer)

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Update IX Devices

1. Connect USB debug converter and IX device as below: (DO NOT CONNECT PC FIRST)

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4. With below massage the write is finish.

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Customization (RES) updates

Customization (RES) updates usually for updating customization files, such as logo, voice and languages.

Copy RES file to SD card

Download and copy firmware to SD card, the file structure must as below, all firmware files must storage in folder “RES” in the root directory of SD card

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RES file must start with “R8100”.

Update RES to IX850

Insert the SD card with RES files, and in “Installer Mode”, tap “Installer Mode” -> “Advanced tools” -> “RES Manager” -> “Restore form SD”

And select the correct RES file.

Update RES to

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IX471S

In “Quick Menu”, or manually get into quick menu, “Settings” -> “Installer” -> “Onsite tools” and tap “RES” icon ->“Restore form SD”

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And select the correct RES file.

Update RES to IX610/IX821

Due to door station hasn’t got a screen, update could only do with a connected monitor, copy files same as others and insert to the monitor.

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In remote configure of the door station, tap “More”, if “RES” folder is existing you will see “RES ManageManager” -> “Restore form SD”

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And select the correct RES file.

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